Right of withdrawal

We are happy to provide you with this translation for information purposes. However, only the German version is legally binding.

Right of withdrawal for consumers

If you are a consumer, you have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of withdrawal, you must inform us (see imprint) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.

You can use the attached sample revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

If you have requested that the services should begin during the revocation period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you inform us of the exercise of the right of revocation with regard to this contract compared to the total scope of the services provided for in the contract.